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Privacy Policy

1. Information You Provide to Us

  • Your name, email address, phone number, and any other contact details you submit via forms or direct communication.
  • Messages or inquiries you send through our contact form or email.
  • Payment or billing details (when applicable).
  • Information provided when signing up for coaching, newsletters, or resources.

2. Information Collected Automatically

  • IP address, browser type, and operating system.
  • Device information and usage data (pages visited, time on site, referring URL).
  • Cookies and similar tracking technologies (see Section 7 below).

3. How We Use Your Information

  • Provide, operate, and improve our website and Services.
  • Respond to your inquiries, comments, or support requests.
  • Process bookings, payments, and orders.
  • Send newsletters, offers, or updates (only with your consent).
  • Comply with legal obligations and prevent fraud.
  • Personalize your experience on our Site.

4. Legal Basis for Processing (GDPR)

  • Consent — when you have given clear permission (e.g., subscribing to a newsletter).
  • Contract — when processing is necessary to perform a contract or take steps before entering one.
  • Legal Obligation — when required to comply with law (e.g., accounting or tax records).
  • Legitimate Interest — when processing is necessary for our business operations, provided your rights are not overridden.

5. Data Sharing & Disclosure

  • Service Providers (e.g., hosting providers, analytics services, email platforms, or payment processors).
  • Professional Advisors (e.g., accountants or legal consultants).
  • Regulatory Authorities where required by law.

6. Data Retention

  • Fulfil the purposes outlined in this policy.
  • Comply with legal, tax, or accounting obligations. After that, data will be securely deleted or anonymized.

7. Your Data Protection Rights (GDPR)

  • Access – Request a copy of your personal data.
  • Rectification – Correct inaccurate or incomplete information.
  • Erasure – Request deletion of your data (“right to be forgotten”).
  • Restriction – Request limited processing of your data.
  • Portability – Request transfer of your data to another provider.
  • Objection – Object to certain processing (e.g., direct marketing).
  • Withdraw Consent – Withdraw consent at any time for data processed based on consent.

8. Data Security

  • We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
  • While we strive to protect your information, no online system is completely secure — you use the Site at your own risk.